Work Experience

• Lead Software Developer, Serv-I-Quip, Inc.

  Feb, 2018 - Present

  Role promotion at Serv-I-Quip. Increase in managerial responsibilities.

  • Lead for the Dataserv application and other software offerings. Managing an expanded team of developers.

  • Increased customer contact during specification, build-out, and deployment. Including seeing projects through entirely from quotation to deployment and support.

  • Generation of marketing material for Dataserv and other offerings.

  • Coordinate wider company resources to provide updates for customers in a timely manner.

• Software Developer, Serv-I-Quip, Inc.

  Jul, 2012 - Present

  Small company that requires a lot of hats to be worn. Started as only the second developer on the team working to deploy and support the existing application.

  • Support and Development for existing and future versions of Dataserv software suite. See development through major version update with significant refactoring.

  • Deployment specialist for Automotive customers.

  • Creation of custom interfaces for different industrial protocols and customer infrastructure.

  • Responsible for company wide IT infrastructure. Including new hardware procurement and setup, creation of virtual server resources, FreeNAS/TrueNAS specification and setup along with data replication, creation of encrypted offsite cloud storage solution, WDS deployment for disconnected office, AD Domain Maintenance and setup, email infrastructure including Exchange and Postfix gateway, LDAP and NPS integration for increased domain interconnectivity, certificate deployment and maintenance for customer facing resources, VoIP maintenance, security appliance maintenance, new user onboarding, deployment of PKI to securely automate resources.

  • Reading PLC logic to provide insights that create a better end product.

  • Quality assurance check of end product including user testing.

  • Produced a printed circuit board for troubleshooting device-device serial communications.

• Residential Computing Help Desk Associate, Bloomsburg University

  Jan, 2011 - May, 20121 year 4 months

  Student facing support help desk.

  • Ticket Resolution.

  • Customer Outreach.

Skills

Education

Awards

Interests